How long does it take for my order to be processed?
- All orders are processed immediately after they are placed and will ship within 1 business day!
- Estimated delivery for Metro Manila shipments: 2-3 business days
- Estimated delivery for Provincial shipments: 5-7 business days
- For non-serviceable areas, the carrier will contact you to pick up your items on their nearest branch.
How much is the shipping fee?
- For orders less than ₱3999, there is a standard shipping fee of ₱100.
- For orders ₱3999 or more, we will cover the shipping and handling fee for you.
Do you have insurance and handling fees to ensure my item is 100% in top quality?
- Absolutely! The ₱100 shipping fee includes insurance coverage to ensure you receive your order in the same condition it left our warehouse.
What is your Return Policy?
- The following standard YEZPleaze! return policy applies: All returned items must be unused and in new, sellable condition.
- You are responsible for all shipping and handling fees on returned items.
- You bear the risk of loss during shipment. We therefore strongly recommend that you fully insure your return shipment against loss or damage and that you use a carrier that can provide you with proof of delivery for your protection.
- You will receive a full refund of the purchase price less the shipping fee (if applicable) within approximately 3 business days after the returned item is received; your refund will be credited back to the same payment method used to make the original purchase on the Site.
- A Return Merchandise Authorization (RMA) number must be requested by emailing firstname.lastname@example.org within 30 days of delivery of the ordered item. No returns of any type will be accepted without an RMA number. Please include your order number and full billing name in the email’s subject line. We will reply to your email within approximately 24 business hours with return instructions and the shipping address.
- WE OFFER NO REFUNDS ON ANY PRODUCTS DESIGNATED ON THE SITE AS NON-RETURNABLE.
This policy applies to the purchase and sale of products through yezpleaze.com (the "Site"). This policy is subject to change by YEZPleaze! without prior written notice at any time, in its sole discretion. The latest version of this policy will be posted on this Site, and you should review this policy prior to purchasing any product that is available through the Site. All changes are effective immediately when we post them, and apply to all access to and use of the Site thereafter. Your continued use of this Site after a posted change in this policy will constitute your acceptance of and agreement to such changes.